Effective Date: 3/27/2025

Thank you for shopping at Tribe Naturals. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have few days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • A receipt or proof of purchase is required.

Refunds

  • Once we receive your return, we will inspect it and notify you about the status of your refund.

  • If approved, a refund will be processed to your original payment method within few business days.

  • Shipping costs are non-refundable.

Exchanges

  • If you received a defective or damaged item, we will replace it at no additional cost.

Non-Returnable Items

Certain products are exempt from returns, including:

  • Downloadable software or digital products

  • Gift cards

  • Personal care items

Shipping Returns

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

  • We recommend using a trackable shipping service.

Contact Us

For questions about returns, please contact us.